Effective Date: January, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website operated by:

PRIMEDESK LLC
2441 West Union Street
Allentown, Pennsylvania 18104
Phone: +1 888-804-9288
Email: [email protected]
Website: http://primesupportdesk.com

By accessing this website, submitting a form, requesting information, or engaging our services, you agree to be bound by these Terms. If you do not agree, you must not use this website.

1. Purpose of the Website

This website is intended to:

Provide information about office supplies, furniture, and promotional product services

Facilitate procurement inquiries

Generate quotes and capability requests

Enable communication between PRIMEDESK LLC and potential clients

Submission of a form does not create a contractual relationship.

2. Eligibility

This website is intended for use by:

Government agencies

Corporate entities

Educational institutions

Healthcare facilities

Authorized representatives of organizations

Users must be at least 18 years old.

3. No Automatic Contract Formation

Submitting a contact form, requesting a quote, or downloading a capability statement:

Does NOT create a binding agreement

Does NOT obligate PRIMEDESK LLC to provide services

Does NOT guarantee pricing or availability

A binding agreement is formed only upon written acceptance and execution of a separate agreement or purchase order.

4. Quotes & Pricing

All quotes provided:

Are subject to availability

May expire if not accepted within the specified timeframe

May be adjusted due to market conditions, supply chain fluctuations, or specification changes

Are non-binding until formally accepted in writing

PRIMEDESK LLC reserves the right to refuse service at its discretion.

5. SMS & Communications Consent (TCPA Compliance)

By providing your phone number and checking the consent box, you agree to receive:

A. Transactional Messages

Quote updates

Order confirmations

Procurement communications

B. Marketing Messages (If Separately Consented)

Promotional offers

Product announcements

Industry updates

Message frequency may vary.
Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for assistance.

Consent is not a condition of purchase.

We use GoHighLevel (GHL) to manage communications.

6. Permitted Use

You agree NOT to:

Submit false or misleading information

Attempt to disrupt website functionality

Introduce malware or malicious code

Engage in scraping, hacking, or unauthorized data extraction

Use content without written permission

7. Intellectual Property

All content on this website, including but not limited to:

Text

Logos

Graphics

Layout

Branding

Capability documents

Is the property of PRIMEDESK LLC or its licensors.

Unauthorized reproduction, distribution, or modification is prohibited.

8. Limitation of Liability

To the fullest extent permitted by law:

PRIMEDESK LLC shall not be liable for:

Indirect or consequential damages

Loss of profits

Business interruption

Data loss

Errors in third-party content

Delays caused by supply chain disruptions

Total liability shall not exceed the amount paid, if any, for services rendered.

9. Indemnification

You agree to indemnify and hold harmless PRIMEDESK LLC from any claims, liabilities, damages, or expenses arising from:

Your misuse of the website

Violation of these Terms

Submission of inaccurate information

Unauthorized use of intellectual property

10. Third-Party Services

We may rely on third-party service providers including:

GoHighLevel (CRM & messaging)

Hosting providers

Payment processors

Logistics partners

We are not responsible for third-party system failures.

11. Compliance & Government Contracting Disclaimer

PRIMEDESK LLC may assist with procurement processes; however:

We do not guarantee contract awards

We do not guarantee bid acceptance

All government procurement decisions remain at the discretion of the issuing authority

12. Force Majeure

We shall not be liable for failure to perform due to events beyond reasonable control, including:

Natural disasters

Government actions

Supply chain disruptions

Labor disputes

Acts of war or terrorism

13. Privacy

Use of personal information is governed by our Privacy Policy.

14. Modifications

PRIMEDESK LLC reserves the right to modify these Terms at any time. Updates will be posted with a revised effective date.

Continued use of the website constitutes acceptance of updated Terms.

15. Governing Law & Jurisdiction

These Terms shall be governed by the laws of the Commonwealth of Pennsylvania and applicable federal laws of the United States.

Any disputes shall be resolved in the courts located in Pennsylvania.

16. Contact Information

PRIMEDESK LLC
2441 West Union Street
Allentown, Pennsylvania 18104
Phone: +1 888-804-9288
Email: [email protected]